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BlackVue Windows & Mac Viewer

How to use the BlackVue Windows & Mac Viewer

How to use the Windows & Mac viewer

BlackVue dash cams are known to be sleek and screenless, so if you have this and you want to instantly view your footage, you launch the BlackVue smartphone app. Although in some cases, viewing your videos on your mobile phone’s screen won’t be enough, especially when you want to zoom in and carefully examine the details of your footage for evidence.

And that’s where the BlackVue Viewer for Windows / Mac comes in.

In this article, we will show you the basic steps on how to download the Viewer, and walk you through the software to let you manage your BlackVue dash cam footage and settings.

What is the BlackVue Windows / Mac Viewer?

The BlackVue Viewer is a software application designed to allow users to view and manage footage recorded by BlackVue dash cams right on their Windows or Mac device. It provides a convenient way to access and review video recordings, configure dash cam settings, and perform multiple functions using your computer.

If you have a BlackVue dash cam, we recommend you have this downloaded on your PC for better viewing of your footage.

How to download the BlackVue Viewer for Windows PC

  1. Open your browser and visit www.blackvue.com.
  2. Once you are on the BlackVue website, navigate to the "Support" section located on the top menu bar.
  3. Click the dropdown and select the first icon, “Downloads”
  4. It will lead you to this page. Once you’re here, scroll down and look for the “Download App and Viewer” section under the “About Micro SD cards” section.
  5. Click the BlackVue Windows Viewer button, it will lead you to its dedicated page.
  6. You will see a table indicating the software’s version number, file size, last date updated and finally, the download link. Click on the download link.
  7. After clicking on the link, the download will start automatically on your Windows PC.
  8. Once the download is complete, locate the downloaded installer file on your Windows computer. It is usually in the "Downloads" folder or your designated download location.
  9. Next, double-click on the installer file to start the installation process. You may need to agree to the terms and conditions and select additional options to complete the installation.
  10. And you’re done! You should be able to launch the BlackVue Viewer from the Start menu or desktop shortcut.

*Actual interface of a BlackVue Viewer on Windows

How to download the BlackVue Viewer for Mac

  1. Open your browser and visit www.blackvue.com.
  2. Once you are on the BlackVue website, navigate to the "Support" section located on the top menu bar.
  3. Click the dropdown and select the first icon, “Downloads”
  4. It will lead you to this page. Once you’re here, scroll down and look for the “Download App and Viewer” section under the “About Micro SD cards” section.
  5. Click the BlackVue Windows Viewer button, it will lead you to its dedicated page.
  6. You will see a table indicating the software’s version number, file size, last date updated and finally, the download link. Click on the download link.
  7. After clicking on the link, a popup window will appear asking for permission to download the BlackVue Viewer on your Mac. Click allow.
  8. After clicking, the download will start automatically.
  9. Once the download is complete, locate the downloaded file (usually in your Downloads folder). Double-click on the file to open the installer.
  10. And you’re done! The BlackVue Viewer should launch, and you can now use it to view and manage your BlackVue dashcam footage on your Mac.

*Actual interface of a BlackVue Viewer on Mac

How can I access the BlackVue Viewer?

After downloading the software, the BlackVue Viewer, insert the memory card from your BlackVue dash cam into an SD card adapter, the majority of SD cards will come with an adapter. Then, connect the adapter with the SD card to your computer. Next, launch the BlackVue PC / Mac Viewer program you downloaded.

*If the computer is not detecting the SD card, make sure the SD card is very snug in the adapter, and that the adapter is not locked, as some adapters have a lock located on the side

Once the program is launched, the BlackVue Viewer window will ask you to choose between “Cloud Web Viewer” or “SD Card Viewer”. Since we want to access our footage and manage our dash cam settings, select the “SD Card Viewer”.

What are the features of the BlackVue Viewer?

More than just viewing your dash cam’s footage, the BlackVue Viewer also highlights features to help you manage your BlackVue dash cam overall. Through the Viewer, users can easily reboot the camera, format the micro SD card, set up camera notifications, update your dash cam firmware settings.

Video Management

On the left side of the screen, you should see a section labeled playlist containing the files of your footage. Double-clicking on any footage will begin playing it. With the buttons at the top of the file list, you can specify what type of footage you would like to find.

Specific footage via date captured

If you wish to find the dash cam footage based on a specific date, you can navigate over the files by clicking the calendar icon.

Specific footage via recording mode

The upside-down pyramid icon next to the calendar will give you the option to choose what type of camera recording you want to playback – from Normal, Parking, Event and Manual recording, to front, rear, interior (if applicable) cameras.

Deleting or downloading videos

If you wish to download or delete dash cam footage on your micro SD card, the next icon with three vertical dots allows you to do so, which is more convenient compared to having to go through each file and deleting or downloading one by one.

Video Playback

The main feature of the BlackVue Viewer is to review your dash cam footage on a bigger screen. When a file is selected, you should be able to watch it on the main screen. Below the main screen shows the G-sensor details, while on the right side of the screen, you can access driving details of the video, including the speed, coordinates, and the map/route taken.

Settings Configuration

If you want to change your settings, you can click the gear icon in the top right. It will open a separate window that shows the settings of the viewer. Press firmware settings at the top to go to the settings of your dash cam. If you do change any settings, save it so that they will be applied when you insert the card back into the camera.

Video Playback

Aside from the dedicated mobile apps, formatting an SD card can be done through the dash cam itself. BlackVue usually has a format button that you have to press for around 5 to 10 seconds, and after hearing the voice prompt, you’re done. Another option you can do to format your BlackVue’s micro SD card is via this Viewer.

How to Format Your micro SD card using the BlackVue Viewer for PC

Note: Formatting the microSD card will delete all the recordings on the card, so make sure to back up the necessary files by saving them in the internal memory, transferring to the computer, or storing on the BlackVue Cloud.

Here’s a step-by-step guide on how to format your micro SD card using the BlackVue Viewer on your Windows:

  1. Insert your BlackVue dash cam’s micro SD card into the card reader of your Windows.
  2. Connect the micro SD card to your computer.
  3. Launch the BlackVue Viewer. If you haven’t downloaded it yet, click the link to download the BlackVue Viewer on your Windows.
  4. Run the program after installation and click SD Card Viewer. If your SD card was previously used with your BlackVue camera, the viewer should pick that up, and automatically populate the left side with footage from the card.
  5. Next, click the MicroSD icon on the upper right corner of the screen.
  6. Select the SD card you would like to format from the dropdown menu.
  7. Finally, click Format / Erase.

How to Format Your micro SD card using the BlackVue Viewer for Mac

For Mac users, the process is quite similar. Here’s a step-by-step guide on how to format your micro SD card using the BlackVue Viewer on your Mac

  1. Insert your BlackVue dash cam’s micro SD card into the Mac’s card reader.
  2. Connect the micro SD card to your computer.
  3. Launch the BlackVue Viewer. If you haven’t downloaded it yet, click the link to download the BlackVue Viewer on your Mac computer.
  4. Run the program after installation and click SD Card Viewer.
  5. Next, click the MicroSD icon on the upper right corner of the screen.
  6. On the left side of the window, select the drive or external storage you want to format.
  7. On the drop down menu, click format, then choose MS-DOS (FAT). This is the same as FAT32 on PC.
  8. Finally, click Erase.

*BlackVue didn't specifically mention choosing ‘MS-DOS (FAT) on the drop down, but including this in the step prevented users like ourselves from encountering formatting errors.

For both PC and Mac, once done, you should be able to see a green check mark that indicates that formatting was successful. Upon completion, you may insert the blank formatted card to the BlackVue dash cam and power it on.

And that ends our BlackVue Viewer walkthrough! If you want to know more about BlackVue Dash Cams and Accessories, give us a call and our product experts will be happy to help!